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Privacy Policy

PRIVACY POLICY

1. Data Controller
Lapland Boutique Resorts
Email: sales@isosyote.fi
Website: https://www.laplandboutiqueresorts.fi

2. Personal Data Collected
We collect the following personal data through our website:

  • Name
  • Email address
  • Phone number
  • Company name
  • Information submitted through enquiry and booking forms
  • IP address and technical identifiers
  • Data related to cookies and analytics

3. Purpose of Processing
Personal data is processed for the following purposes:

  • Responding to enquiries
  • Handling booking and quotation requests
  • Managing customer relationships
  • Developing our services
  • Marketing communications, if consent has been given
  • Analysing and improving website performance and usability

4. Legal Basis for Processing
Processing is based on:

  • The data subject’s consent
  • Performance of a contract or pre-contractual measures
  • The data controller’s legitimate interest in developing its services

5. Data Retention
Personal data is stored only for as long as necessary to fulfil the purposes described above or as required by applicable law.

6. Disclosure and Transfer of Data
Data may be transferred to trusted service providers, such as:

  • Booking and payment systems
  • Analytics services such as Google Analytics
  • Map services such as Google Maps
  • Email and form management services

Personal data is not disclosed to third parties without a lawful basis.

7. Cookies
We use cookies and similar technologies to ensure the proper functioning of the website, to analyse usage and to improve the user experience. Third-party content is displayed only with the user’s consent.

8. Data Subject Rights
You have the right to:

  • Access your personal data
  • Request rectification or deletion of data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

9. Data Security
Personal data is processed in secure systems and only by authorised personnel.

10. Contact Regarding Data Protection
For data protection matters, please contact:
sales@isosyote.fi